Do you have a question regarding your invoice or reminder?
Yes
No
Did you receive a reminder?
Yes
No
Why did I receive a reminder?
I already paid the invoice
Goods have been returned
Other inquiries
The payment term is always until the end of the current month. For payments received after the payment term, dunning fees may be charged according to the GTC. This also applies if less than the minimum installment (typically 10% of the open balance) has been transferred.
We received your payment after your invoice has already been printed. Our invoices are generated at the beginning of the month with a payment term until the end of the month. According to our GTC, dunning fees may apply for late payments. You may inspect your account statement here.
www.monatsrechnung.ch
Didn't find your question? Our team is at your disposal from Monday through Friday 08.00 - 17.00 and Saturday 10.00 - 17.00.
info@powerpay.ch058 806 06 00
Why did I receive an invoice?
Why can't I use "purchase by invoice"?
What is my current balance, did you receive my payment?
When do I receive my invoice?
What is the payment term of my invoice?
I only received a partial delivery
Other inquiries
POWERPAY sends invoices for different online merchants. You bought online using the payment option "purchase by invoice" and receive the invoice from POWERPAY one month later.
Your invoice is always generated at the beginning of the next month after your purchase. Therefore you should receive your invoice in the middle of the following month via post. For example: if you complete your order on November 1st 2017, you will receive your invoice approximately on December 15th 2017.
What is POWERPAY?
Change of address
Order / Goods
Other inquiries
POWERPAY sends invoices for different online merchants and is solely responsible for invoicing. If you purchase online using the payment option "purchase by invoice" you receive the invoice from POWERPAY.
You may send your change of address
here
Please contact us first and afterwards the merchant (e.g. Mediamarkt). The merchant will transmit the reversal to us and your invoice will be updated. We can not cancel transactions without the approval from the merchant.
The payment term is always until the end of the month. For example: if you complete your order on November 1st 2017, you will receive your invoice, which is payable until December 31st 2017, approximately on December 15th 2017.
If you have questions regarding a product, please contact the merchant directly.
If you have questions regarding a product, please contact the merchant directly.
In this case please contact the merchant (e.g. Mediamarkt) directly.
POWERPAY sends invoices for different online merchants and is solely responsible for invoicing. Unfortunately we do not know if and when your items will be shipped. For further information, please contact the merchant directly.
Please contact the merchant (e.g. Mediamarkt) directly. The merchant will transmit the reversal to us and your invoice will be updated. We cannot cancel transactions without the approval from the merchant.
POWERPAY sends invoices for different online merchants and is solely responsible for invoicing. Unfortunately we do not know, when you have received your items. For further information, please contact the merchant directly.
